Thursday, April 22, 2010

So today is Kristen's first day!!!!! She is a great girl, very cute style, fun, and easy to be around. I think you will all like her. She has a knack for retail. You're probably asking what is a "knack for retail?"... Well number one you need to be good at it. I have to tell you, its not easy. Very few are very good at it. We are training her right now. It made me think of what separates us from everyone else and why we are so good at what we do. First off, everyone who works here needs to love fashion. Second, they need to love people and must be genuinely interested in knowing our clients, what they like, what they are not fans of, etc. Third, they must know how to size someone up when they walk through our doors and see their style. They do not try to project their personal style onto their client. They must know how to talk to someone honestly about what looks great on them, but also have the ability to tell someone that something does not look so hot:. Yeah, that's tough, but a must at Bleu. Just because that beautiful 3.1 Phillip Lim navy sequined dress is stunning,

does NOT mean that its going to be stunning on you. The Camilla and Marc gray strapless may be too tight.

Someone good will put her client in the Of Two Minds ivory crochet dress instead , which is sexy in a different way and everyone will be happy:)

My friend Cathy, who is a music manager, was in here today shopping for " road clothes". Definition of road clothes: Comfortable clothing that you can pack and unpack daily. You must be able to get in and out of airports quickly, keep your client happy and unaffected at all times. You must be able to wear a suitcase full of clothing for a straight month and not hate how you look after week 2 . Kristen got it immediately and helped me pull Cathy some perfect "road outfits". She bought a Nicholas K. striped shirt dress(It will be worn over leggings for the road),

a gray Graham and Spencer shirt dress that again is easy to pack will look good 5 wears in and is so cute that she most likely will not want to burn it when she gets home. Last she bought this fantastic lamb black shirt dress(sold out)

that can be worn for anything from flights, to dinner in Amsterdam after her clients concert. So yes, Kristen seems to have those things down. She also has a few good ideas already. That I love. I always want to hear new great ideas. We have been doing Sangria Saturdays for the past few weeks and they are a crazy hit!!!! Our customers love them. The energy has been so good in here. They instantly put everyone in a great mood. Kristen suggested Mimosa Sundays :) I love it. I think our clients will too. I am so proud to own my amazing stores with my amazing employees and fabulous clients. I honestly, very objectively can say that I never go to any other boutiques that have the customer service, the fun, the honesty, and the beautiful things that Bleu, Bleu Westlake Village, and provide our clients with.

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